Site Issues FAQ

How can I help?
By contributing to our site! We've made it really easy to share your knowledge about theaters with other classic movie theater fans. You can add theaters, send us photographs, and make comments.

What if my theater isn't listed?
Adding your theater to Cinema Treasures is easy. Just fill out our Add Theater form and submit it. If you have additional questions about the theater submission process, you can read more in the Adding Theaters FAQ.

If I have news about a theater, where should I send it?
Use our Add News submission form. For shorter items, you can also make a comment on the theater's page in Cinema Treasures' theater guide.

Can I make a donation?
If you're interested in donating to Cinema Treasures, please contact us.

What's a theater id?
It's unique number which is used to identify a specific theater. The theater id is the number located at the end of a theater page URL, as in the examples below.

Mann's Chinese Theater
http://cinematreasures.org/theater/1

The Uptown
http://cinematreasures.org/theater/70

Villa Theatre
http://cinematreasures.org/theater/509

I've lost my account name/password. What should I do?
You can retreive your account name and password by using our Forgot Password page. If you can't remember which email address you used to create your account, please contact us for help.

How do I edit my member profile?
Login to your account, and then click on the My Profile link at the top of the page. (Be sure to fill out the 'Name on my posts' field!)

How can I change my password?
To change your password, login into your account and then use the Edit Profile page to edit your account information.

Where do I login?
You can login to Cinema Treasures using our Login page. And, for future reference, a link to the login page appears in the top right corner of every page on Cinema Treasures.

How can I remove a comment?
You can't. However, if you believe that the comment is clearly obscene (i.e. racist, sexual, profane) or off-topic, you can request that we review a comment for deletion. Once you contact us, we'll review the comment and decide whether or not to remove it.

Comments that do not meet this criteria will not be removed under any circumstances, so don't ask us to do this. If you have a problem with a comment that is not obscene or off-topic, please take it up with the original author of the comment by emailing them or responding directly to the comment -- do not email Cinema Treasures about it. We will not respond.

We created this policy because we do not have the time or resources to police user comments. Too, we believe that free and open discussion will create a stronger movie theater preservation community. Thus, any user of Cinema Treasures -- whether they are a moviegoer, theater owner, or theater chain executive -- is free to share their thoughts.

When will 'Add-A-Photo' return?
Cinema Treasures is currently in the planning stages on our new Add-A-Photo feature. Until now, we haven't supported adding new photos because we've been totally overwhelmed by the the growth of the site. With nearly 23000 theaters, adding photos manually would require several full-time volunteers -- something we can not afford. We realize it's been a long time since we disabled this feature, but we promise it will return as soon as possible. Please check the Add-A-Photo page for future updates about this feature.

I registered, but never received an activation email. How do I activate my account?
If you registered but have not received an activation email, please contact us and we'll make sure you're account is activated.

I'm having trouble making comments. What should I do?

If you’re having trouble making comments, you should follow these steps.

(1) Logout by clicking on the “Logout” link in the upper left corner of the screen.
(2) Delete any cookies created by Cinema Treasures.
(3) Restart your browser (and possibly your computer).
(4) Log back in.

To delete the cookies, you will need to open your browser preferences. Cookies are usually found with other security-related preferences. Note: don’t delete all of your cookies... just ones that match cinematreasures.org.

If all else fails, you can contact us and we’ll try to help. But, please, DO NOT REGISTER AGAIN. That will not solve this problem.