Top sellers and survey questions
2 part question here….
First, what would you consider to be a concession stand top 10 (or so) best seller? Obviously popcorn and soda and water is up there….anything else and if so, any idea to what it would contribute to your percentage of sales? We find that the prepackaged jujubes/gummy candies are slow sellers and not worth stocking anymore…if we can even sell what we have left that is!
Second. Thinking of conducting a customer service survey to try and reposition our marketing, pricing, times and shows. In exchange for doing our mailout survey, people will get a free admission pass when they bring the survey to the ticket booth. What would some penetrating questions be for customers that would benefit the theatre and the people who work there? Start times? Prices? Decore? I have no idea what I would want/need to know, but one thing I do know is that we could be better than we are and the first place to go for that info is the people who use our theatre…