Comments from customer001

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customer001
customer001 commented about Glenwood at Red Bridge on Dec 1, 2004 at 9:02 am

Don’t pay by credit card. This cinema’s receipt displays your entire credit card account number – a practice that retailers discontinued years ago due to fraud risk. Even the most unsophisticated merchants know that the account number should be printed with all but the last four digits hidden with x’s. I brought my family there last week and noticed this problem, but when I mentioned it to the manager (evening shift), he just dimissed the issue. A poor attitude and refusal to consider customers' suggestions are not wise, particularly in this economy and with so many cinema choices. I will not return to Red Bridge cinema until I know they have made the necessary receipt system changes. (Also, I wanted to call and discuss this with Red Bridge owner Globe, but there is no Customer Service phone number on globecinemas.com.)