Comments from jennys888

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jennys888
jennys888 commented about NCG Trillium Cinemas opens in Grand Blanc, MI on Nov 1, 2015 at 6:56 pm

Horrible, harrasing service. A bit about myself i am a mother of 2, registered nurse, in a union, teach classes for breastfeeding moms, volunteering & donating when i can.. i have never written a yelp about any business ever, but because of the way I was treated here I definitely opened up a yelp account…..so concession stand accused me of stealing their soda cups that they have at their front register. I thought the lady put them there for me to take….so I took them….i was watching the movie then went to go use the bathroom…coming back from the bathroom…not 1, but 2 managers ( that looked no older than 21) pulled me aside and said you took 4 cups & only paid for 1….then I said well I thought the lady gave them to me & they said no you took them…then they said you need to pay for them…I told them I didn’t use them all so you shouldn’t charge me for all 4 cups & i will pay for the 2 I used & give you back the other 2. Then they called the cops & their general manager (that wasn’t there….only the staff could talk to the general manager not me the customer) told the staff & cop that I had to pay for all 4 cups instead of 2….Crappy business!!! I am definitely getting justice…Wow…I just could not believe this…super bad business….before this all even happened I was thinking in my mind how rude they treated me even before this all happened….I would think twice before coming here…in case you lose a ticket, come late to a showing, come a cross any kind of problem….the general manager & staff are only there to help themselves not you. I don’t even want to give this theater a star, but this yelp doesn’t have that option.