After I wrote my comment yesterday, I payed a visit to the captain blood’s in orange, I have to agree its not just the employees its the owner too, maybe hiring better and MORE employees as I stated before would be good. We went to see Curious George and we saw it at 6:30pm,in theatre 2, it was filthy and disgusting. The entire floor was practically covered in trash and popcorn. What is that?! And that lady who said she’s been going there for years and will continue, I bet her house is a mess that’s why ahe can stand it and she must not know what customer service actually is, maybe I should hold a class just for her? Ive been in the customer service buisness for years, and I will tell you it ain’t suppose to be like it’s at captain blood’s!
I love Captain Blood’s Village Theatre, but unforunately the employees are not customer service friendly, and even one of them looks like she hasn’t took a shower in years. One day we went early for a show about ½ hour before start time of that particular movie and they had closed early, probably because the employee’s didn’t want to stay open until that movie was over. Do the owners' know that goes on? I hope they hire new more capable people of running their buisness and not scaring it away to the bigger chains.
After I wrote my comment yesterday, I payed a visit to the captain blood’s in orange, I have to agree its not just the employees its the owner too, maybe hiring better and MORE employees as I stated before would be good. We went to see Curious George and we saw it at 6:30pm,in theatre 2, it was filthy and disgusting. The entire floor was practically covered in trash and popcorn. What is that?! And that lady who said she’s been going there for years and will continue, I bet her house is a mess that’s why ahe can stand it and she must not know what customer service actually is, maybe I should hold a class just for her? Ive been in the customer service buisness for years, and I will tell you it ain’t suppose to be like it’s at captain blood’s!
I love Captain Blood’s Village Theatre, but unforunately the employees are not customer service friendly, and even one of them looks like she hasn’t took a shower in years. One day we went early for a show about ½ hour before start time of that particular movie and they had closed early, probably because the employee’s didn’t want to stay open until that movie was over. Do the owners' know that goes on? I hope they hire new more capable people of running their buisness and not scaring it away to the bigger chains.