A soft launch is the opening of a theatre in advance of an announced first, grand opening booking(s) and date generally to ensure that the operation is fully functional including concession stand (additionally kitchen, bar, wait staff where applicable), projection, HVAC, automation programming, box office, and associated staffing. Hopefully, any service-related bugs will be identified in what, above, is a free admission event to mitigate issues when the fully-ready venue has its official grand opening.
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What, precisely, is a “soft” launch?
A soft launch is the opening of a theatre in advance of an announced first, grand opening booking(s) and date generally to ensure that the operation is fully functional including concession stand (additionally kitchen, bar, wait staff where applicable), projection, HVAC, automation programming, box office, and associated staffing. Hopefully, any service-related bugs will be identified in what, above, is a free admission event to mitigate issues when the fully-ready venue has its official grand opening.