Springfield, MA - New Springfield RMV opens in former movie theater with technology upgrades, more space and parking

posted by ThrHistoricalSociety on January 24, 2017 at 10:25 am

From MassLive: he new Massachusetts Registry of Motor Vehicles Office the agency opened Monday in the Springfield Plaza shopping center has more chairs than its predecessor.

The RMV just hopes fewer people need to use them.

“Our goal is to get people in and out,” said Mary Tibma, deputy registrar for external services.

And Springfield’s average transaction time, from arrival to departure, was less than 15 minutes even at the old facility on Liberty Street. The Springfield location gets 15,000 RMV customers a month, the state has said in the past.

Full story, with video and photos: http://www.masslive.com/business-news/index.ssf/2017/01/rmv_opens_new_springfield_service_center.html

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