AMC Essex Green

495 Prospect Avenue,
West Orange, NJ 07052

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Showing 1 - 25 of 36 comments

hdtv267
hdtv267 on December 28, 2016 at 8:17 am

Sorry it’s been so bad. Complaining to theatre management is one thing- but have to spoken out to corporate?

I’ve had many issues, contacted @AMCHelps on twitter and they’ve responded and things get taken care of . Since this “Dine-In” experience is their ‘bread & butter’ (no pun intended) they’d like to be aware.

Good luck in getting things resolved.

poland626
poland626 on December 28, 2016 at 5:14 am

I’ve been here multiple times. I’ve reported them each time and I have emailed Amc after this recent incident. I know what theater I was in, doesn’t mean I can predict the projector working or not.

Examples I’ve experienced first hand: -Cold Food with Warm Sides -Tea that was more water than tea. Literally had no color to it -Breaded Chicken Sandwich was 3 Chicken tenders put between a Bun -Drinks arrived mid movie well after I’ve finished my food -No Salt or Pepper at all unless you ask and then are given you a small cups worth -Sticky Menus replaced with just as Sticky Menus -Broken Tables that don’t move or are complete bent so much my drink falls -And just in general Over priced for this quality

I’ve complained each time. Sometimes I get a free ticket or a “thank you for telling us” speach but nothing ever changes. Look at recent yelp and Google reviews. This isn’t a one time thing. If they want the Dine IN format to succeed they need help

Yelp: https://www.yelp.com/biz/amc-dine-in-theatres-essex-green-9-west-orange?uid=h3fnmqrvEjvPPLU7RLMJKw&utm_source=ashare&utm_campaign=status_quo_sheet&ref=yelp-android

hdtv267
hdtv267 on December 28, 2016 at 3:12 am

what bad experiences have you had there? Were they reported to management or AMC corporate? I hope Poland did and got some sort of compensation for his issues. Through the Fandango app it will tell you what theatre you are in before purchasing tickets.

moviebuff82
moviebuff82 on December 27, 2016 at 2:22 pm

I agree, even with reserved seating and other amenities.

optimist008
optimist008 on December 27, 2016 at 9:53 am

What a shame that AMC just does not care…and to think their major NYC theaters have problems after we all thought they would be so great…They need a major wake up call.

poland626
poland626 on December 27, 2016 at 5:49 am

AVOID theater 3 with a passion. Just saw Sing 3d there and one of their 2 3d projectors has a color issue that if you close your right eye, can see a giant yellow tint over the bottom right corner and a purple streak going diagonally around that yellow border. It ruins the 3d. They need a new projector.

poland626
poland626 on April 15, 2016 at 1:42 pm

locations gone downhill lately. quality of service is declining as things get delayed and delivered at different times. It’s not good getting my drinks 30 min into the movie when I’m already finishing my food and can’t talk due to being thirsty.

They also sometimes only have 1 waiter for 2 screens. I had to wait 15 min to get my bill.

moviebuff82
moviebuff82 on May 17, 2015 at 10:28 am

according to the THX website, no theaters in NJ including this one are certified anymore. The closest one i can think of is in Franklin Mills, PA.

thebrat
thebrat on July 28, 2014 at 8:21 pm

Is screen #1 able to play back 7.1 movies? Plenty of 7.1 capable theaters like Alamo Drafthouse in Ashburn, VA do not appear on Dolby’s web site, so I am wondering if this is the case. I saw the latest Planet of the Apes on the aforementioned screen and the 3D was pretty bright and the sound was kicking loads of buttocks, literally. The bass was shaking my seat! I was wondering because the sound field was pretty robust. I think I saw two speakers on the back wall, the least amount needed to add 7.1. Just a general question, that’s all.

Astyanax
Astyanax on March 7, 2011 at 7:55 pm

Attempted to see the latest Liam Neeson flick, Unknown at this venue. Having already had dinner at a local restaurant, I was not interested in the Fork & Screen experience. Plain and simple, I just wanted to enjoy a good escapist movie, no frills. The hostess claimed that the movie was sold out for non-dining patrons as it was clear that the theater was holding out for those patrons willing to shell-out big-bucks for the food package. I find waitress service at entertainment events to be a distraction, even when they try crawling on their knees to be less conspicuous. AMC can keep their Fork & Screen concept. Instead I drove to Montclair and enjoyed Cedar Rapids at the Claridge. By dining out, and going for drinks and coffee at a local pub afterwards, I got to support some local merchants and not the corporate coffers of AMC.

CSWalczak
CSWalczak on December 17, 2010 at 11:14 pm

Here is a commentary on the Fork & Screen experience at this theater with a picture: View link

CSWalczak
CSWalczak on November 25, 2010 at 8:20 pm

I just ran a check on the THX website to see if the THX screen at AMC’s Bridgewater Commons remains certified, and oddly, it now shows that not only that it is, but also that the THX screen at the Essex Green also remains certified; when I ran the check the other day using the zipcode above, the Essex Green did not show up (and still does not). Go figure. I am beginning to wonder how often that THX search page is updated and how reliable it is.

KennyT
KennyT on November 25, 2010 at 2:59 pm

I visited AMC’s Bridgewater Commons Fork & Screen location. Just took a walk around the place and went into 2 of the auditoriums. It certainly seems like a nice place to seee a film. The cost of a ticket is $20, with $10 applied to your food bill. If you don’t order any food and just want to enjoy the comfy chairs and the extra big screen, it will cost you $20 for the movie.

John Fink
John Fink on November 24, 2010 at 8:12 pm

I don’t know and truthfully don’t care about THX certification which is a scam by which most, if not all modern multiplex screens would qualify for certification if they’re willing to pay George Lucas for the rights to the brand. But I did see a movie a smaller Cinema Suites auditorium and have a few notes: the Fork & Screen/Cinema Suites experience was very comfortable but ultimately a bit distracting.

The main entrance was re-done and the box office removed with an automated box office only (I suppose if your paying cash you can at Guest Services, inside, they re-did, adding a wall to the area that used to be the long closed/removed Sound Stage Cafe. The snack bar is now a real bar, and there’s a bit of seating around the lobby.

They retiled the bathrooms, and repainted some walls. The seating was modified and is about, if not less than what the theaters had (Cinema Suites, the complex’s four smallest sat about 50-60). As for value: the food was a slight upgrade from the chicken fingers and fries at other AMC’s (in fact that’s what we had). It was okay but the prices are movie theatre prices, so your getting mediocre Applebee’s kind of food at movie theatre prices.

Service was a tad slow, including a wait from start to finish for an hour for popcorn (by time I pushed the seat-side button, the server came, then they told us they were popping more, and ultimately it came out an hour from when I first pushed the button). We arrived about 25 minutes before the show and had our drinks (strangely the wine was the only thing similarly priced in value to a restaurant) and appetizers with the previews. Our meal came out about 15-20 minutes into the feature, and from there plates sat, which is a little annoying. The service was friendly, if not slightly distracting, when the bill comes around it’s towards the end of the feature – imagine what revelations you might miss in the distraction.

The seats themselves were plus recliners that reclined at the push of a button as well. The idea of eating a whole meal with the swivel table is a little distracting from the movie, as your trying not get any food on you. The theater itself is an okay experience, the food is pretty boring for the most part especially since they advertise “Cinema Suites” as an upscale evening out, Gold Class looks more interesting on the cuisine front.

Did I dislike the concept? No, but I there are some kinks AMC needs to work on before this can go prime time (I don’t think it ever really can). While I like having food options in the theatre, I did have to say the idea of eating a meal is distracting, perhaps next time I’ll go for finger food, the idea of cutting and worrying about not dropping food on you is enough to take you out of the picture.

CSWalczak
CSWalczak on November 23, 2010 at 7:40 pm

The Essex Green us not listed on the THX website.

moviebuff82
moviebuff82 on November 18, 2010 at 4:50 pm

Theater now open as a fork and screen. Status should be changed on the theater summary. Is theater 1 still THX certified?

CSWalczak
CSWalczak on November 15, 2010 at 3:58 pm

This article has information about the theater’s reopening as a Fork & Screen operation as of November 17, 2010: View link

poland626
poland626 on November 9, 2010 at 4:22 pm

You now have to be 18 to even enter apparently because of the bar unless you have someone 21 or older with you. Free movies all opening weekend, go to gofobo.com, register, and type 07078 in the zip code and you can see all the free movies and times they are doing. 2 passes per person tho.

moviebuff82
moviebuff82 on August 10, 2010 at 12:32 pm

shouldn’t the status of the theater be listed as closed/renovating?

CSWalczak
CSWalczak on August 6, 2010 at 2:23 pm

An additional article about the closing/conversion: View link

misterrick
misterrick on July 29, 2010 at 8:02 am

There are some changes ahead for the Essex Green Cinema. AMC is closing the 13 year old theater as a Nineplex in the beginning of August and will tenatively reopen it in December as the state’s first Fork & Screen theater. According to the West Orange Patch website (See link below) AMC will reduce the theater capacity by 65 percent with the remaining 35 percent used for luxury dining. Admission to the Fork and Dine will be restricted to patrons 18 years of age and older unless accompanied by a parent or guardian. The Cinema Suites only are for guests 21 years of age or older.

AMC Theater to Close, Undergo Renovation as State’s First ‘Fork & Screen'
View link

moviebuff82
moviebuff82 on June 15, 2010 at 2:14 pm

all screens now digital.

moviebuff82
moviebuff82 on December 21, 2009 at 3:44 pm

seems that one of the screens was retrofitted with a 3-D screen just in time for Avatar.