Showcase Cinemas Warwick Mall

400 Bald Hill Road,
Warwick, RI 02886

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mp775
mp775 on April 23, 2010 at 6:49 pm

Six of the twelve screens are set to reopen tonight.

Providence Journal

Kaddy
Kaddy on April 7, 2010 at 3:13 am

Yes. This theatre is closed due to extensive flooding just like the Mall. No word on when it will reopen, but the mall is saying three months.

DOS76
DOS76 on July 20, 2008 at 1:43 pm

i recently went a saw a movie here and made a complaint about the rest rooms they were dirty and looked like it had not be cleaned in days, when i wanted to make a complaint the manager was not available to speak with me- i was told the manager was not in- it appeared to me that he or she did not want to speak with me- someone had to be in charge… i even complained the owners of this theatre chain and no one even responded- it only shows me that no one cares

Gerald A. DeLuca
Gerald A. DeLuca on April 26, 2006 at 6:59 pm

This theatre, despite its generic qualities like all the rest, is where I see most of the new Hollywood movies of interest to me. It is a 12 minute drive from my house. They also currently have $3.50-for-seniors Wednesdays as do a number of the National Amusements theatres in the area, with the notable exception of Providence Place 16.

hardbop
hardbop on April 26, 2006 at 5:26 pm

I’ve had good luck when I’ve complained to theatres. You complain to corporate headquarters and then they refer the complaint back to the individual theatre manager. That embarrasses the heck out of the theatre manager when corporate knows they did something shoddy.

I must say I’ve been to the “old” Warwick Showcase many times (the last time to see Spielberg’s CATCH ME IF YOU CAN) but haven’t been to the new Showcase at the Warwick Mall. I did go to the old National General theatre many, many times over the years. I think that is where I caught those Hitchcock films that were revived in the mid 1980s.

ObelyskDan
ObelyskDan on February 28, 2006 at 1:04 pm

Response to DOS 76: I am a projectionist at Cineworld (which is a UK chain just incase this a mainly american site.) Our cinema uses the platter systems. Not sure what you mean by carbon arcs, I’m not sure I’ve come across those unless they go by another name.

DOS76
DOS76 on February 26, 2006 at 6:56 pm

In response to Donald Darko’s comments concerning the cues you are 100% right- if the cues get worn they need to be replaced, which theatres have you been a projectionist at? or currently working at? do you operate carbon arcs? platter systems or reel to reel?

ObelyskDan
ObelyskDan on February 26, 2006 at 6:17 pm

I am a Projectionist at Cineworld.

Response to Gerald A, DeLuca: I don’t know how the cinema in question does things but the “lights down, seating music off” system works by a sensor reading “cues” whuch are attatched to the film itself. When the projector reads these cues it does certain things like lower lights, turn the cd player off and switch the audio feed to the film soundtrack. Basically what I’m trying to say is that it’s an automated system so the problems you experienced were technical and not the fault of the projectionist. Also as a projectionist it’s hard to pick up on a problem like that as the glass between the projector and the auditorium is, of course, soundproof, and the only way the projectionist can hear the audio is on a tiny speaker in the projection room which wouldn’t have played the cd player’s audio crossing over anyway. Hope this gives you a better idea as to what happened. Also, one person shouldn’t be in charge of all 12 screens, that’s understaffing, and that IS the cinema in question’s responsability as there should be at least 2 for H&S reasons.

DOS76
DOS76 on November 17, 2005 at 3:49 pm

I complained in the past and nothing has been done- I spoke to someone who said they were a manager and they could careless what I was saying. I would go on there web site and complain maybe it will work for you. They do have one person in the projectionist booth but you don’t say something like the girl did . I would call there corporate offices and complain Im still trying to locate a telephone number for them. You should have been treated better than you did.

Gerald A. DeLuca
Gerald A. DeLuca on November 17, 2005 at 11:25 am

Yesterday I went to see Zathura here. The house lights dimmed, the previews of coming attractions came on, but the pre-film music that accompanies the “slide show” was still continuing to play and didn’t seem about to stop. I complained at the ticket booth, a phone call was made to the projectionist. The problem was corrected by the time I got back. Then, the feature came on, and the house lights came back on! Furious, I complained again, asking if I could catch the film at another of their auditoriums instead. Another showing was scheduled for twenty minues later. I asked, “Doesn’t anybody pay attention to what is going on in the auditoriums?” The girl answered snootily, “Well we have ONE person who is responsible for TWELVE theatres!” “That’s no excuse,” I said.

DOS76
DOS76 on October 27, 2005 at 10:25 pm

Does anyone know the phone number of the Corporate Offices for Showcase Cinemas? I would like to make a complaint

Gerald A. DeLuca
Gerald A. DeLuca on October 24, 2005 at 7:53 am

Here is a link to the Warwick Mall Cinemas that used to exist at the other end of the mall, adjacent to Bald Hill Road, until 1999.

DOS76
DOS76 on October 23, 2005 at 10:46 pm

National Amusements I believe makes money on the trivia slides. the film companies have specific requests on where they want there coming attractions on.wait untill the x-mas product comes out you see more coming attractions Im sure .

Gerald A. DeLuca
Gerald A. DeLuca on October 23, 2005 at 9:00 pm

I’m also sick of the idiot “trivia slides” you have to put up with before the show, films that start 15 minutes after the announced times, and four or more previews of coming attractions, but then, it’s not only here, is it?

DOS76
DOS76 on October 23, 2005 at 7:56 pm

I am one who never complains but I recently viewed a movie in this theatre it was so cold I have to put my coat on, I think the ac was running, at the end of the movie I complained to a usher who got me a manager. The manager could care less what I had to say just listen and walked away, didint even say sorry. What I am trying to say that if you go to this theatre bring a winter coat you probably need it.Has anyone else experienced a probelm being cold?

Gerald A. DeLuca
Gerald A. DeLuca on July 26, 2005 at 2:50 pm

This is the first-run movie theatre I generally go to for the Hollywood releases that catch my fancy. It’s not much different from the other one in Warwick, but it has the advantage of being side-by-side with Warwick Mall itself and its food court if you are feeling peckish.