Royale 6

HonusG on February 6, 2012 at 2:22 am

I agree with John. The kids in town all hate this theater because of the extremely rude manager who treats everyone as criminals. The employees are constantly privately having to apologize for her. This is the only place I’ve ever seen where the manager makes you feel guilty for paying for your ticket with a gift card. Every time she’s at the ticket counter it looks like she’s got someone new to train, likely because everyone keeps quitting. No wonder.

John Fink on March 20, 2010 at 11:54 pm

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Bow Tie, like all exhibitors I guess- has a policy forbidding outside food, and for a valid reason. Still there’s a difference between telling someone, no you can’t bring that bag from a fast food place in and then search women’s purses for candy. I understand the liability – but come on! Aren’t you in the customer service business, if a customer is happy because she can enjoy a candy your theater doesn’t sell, then can’t you just leave it at that and hope they buy popcorn and soda?