AMC Loews Palisades Center 21
4403 Palisades Center Drive,
Palisades Center Mall,
West Nyack,
NY
10994
4403 Palisades Center Drive,
Palisades Center Mall,
West Nyack,
NY
10994
1 person
favorited this theater
A Megaplex in a Megamall.
The Loews Palisades Center resides on the top level of the HUGE Palisades Center Mall on Interstate 287 (NY State Thruway) in West Nyack, NY.
The theater itself is OK. All of the auditoriums have stadium style seating but some are kept up better than others. If you are unlucky enough to see a movie in one of the smaller theaters, the screen can be dark and or torn. In the larger auditoriums where the BIG films premiere, the conditions tend to be a little better.
This is NOT a very memorable place to see a film. It’s prime objective is to get as many people in and out as fast as possible and to clean the theaters as well as possible without delaying turnaround. Service from the staff runs the gamut from mediocre to borderline rude to outright displays of hostility (I had an attendent at one of the concession stands act so nastily to a customer on line ahead of me that I got off the line…another attendent who came into the theater to sell popcorn and such from a cart was actually talking to a friend on his cellphone connected with an ear and mouth piece. The whole time he was getting my stuff, he was just chatting away!!)
The thing that makes this theater OK is that the largest auditoriums are awesome and the sound quality is very good. Saw the final installment of “Lord of the Rings” here last year and it was incredible. Don’t waste time seeing smaller, art house fare here. You’ll end up in the smaller theaters that are not kept up as well.
The theater probably posts decent boxoffice numbers but it’s management is doing the least to maintain it and the staff there act as if they could care less. You’ll get a better reception at your local McDonalds.
Contributed by
Chris Connolly
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Recent comments (view all 25 comments)
I no longer go to this theatre. You need to be a mountain climber to get to the seats it is raked so steeply, which also makes the screens seem like they are right on top of you. But worse of all is that if you are handicapped you are really in trouble. I’ve taken my Dad there a few times and wheelchair seating is at the bottom of the screens. He had to crank his head almost 80 degress to see the film. (After a screening of “The Queen” there happened to be a manager in the auditorium and asked him to sit in the front seat to see if he could see a film that way. He refused.) Even better, a few years back my Mom tried to climb a few rows up and did so with a lot of help. But after the film she fell down the stairs trying to leave. There was no usher to be found. I finally gor her going and went to the customer service to complain to the manager. His reply? “The theatres are built up to code”!!! And gave me a Coke coupon. Unbelievable! And now they’ve raised the price to $12 ($9 matinees!) Just not worth the trouble! Avoid it!
Corporate america at its best. Give them a coupon, we already got their money!!!
Actually my story has a kinda happy ending for me. A sympathetic usher came over to me after the “Coke Coupon” incident and asked me if I wanted the phone number to the regional director of LOEWS to complain. I said ‘sure’ and he writes the number on the back of a business card. Here comes the cool part. The business card read: ‘Would you like to be a Loew’s Mystery Shopper’ with an e-mail address! Long story short, I was a Mystery Shopper for two years which gave me a pair of tickets every two months and $10 in coupons to use at the candy stand! And I got to pick the theatre! (No I didn’t choose the Palisades but the 42nd Street E-Walk!) So I guess complaing can sometimes pay off.
there was a surprise visit from Jonas Brothers past weekend promoting their new 3D film…. Fans were crazy… it was all mess, chaotic…
Boy these stories of rude Managers and staff kill me,when I was in the business working for LOEWS we knew that the patrons was were the money came from.I hate to sound old but don’t young people know that they are lucky to be working and in a cool place like a theatre.I loved my time working in mine.If they don’t like their job I know some people who would.
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Some people think that the mall that the theater is in is sinking due to the ground. I hope it doesn’t collapse!!!
Wow, and to think I spent the night there waiting in line to buy tickets for Star Wars Episode 1….