AMC Loews Palisades Center 21

4403 Palisades Center Drive,
Palisades Center Mall,
West Nyack, NY 10994

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Showing 1 - 25 of 35 comments

alpinedownhiller on November 19, 2015 at 6:34 pm

Does anyone know the dimensions of the new digital IMAX here? On online ticketing it looks like only 26 seats wide, however, it shows the screen way, way wider than the seating. If that is to scale is it as wide as the old true IMAX only just not as tall now or is it also a lot less wide? Is it any bigger than the typical digital IMAX screen? Or just the same (or even smaller, going by only 26 seats across)?

alpinedownhiller on October 19, 2015 at 10:28 pm

Jeez what a sick joke. I can’t believe they shut down the true giant IMAX here right before SW? What on Earth were they thinking! People would driven for miles to see it on that screen. I was. Was so excited to finally see a SW at the start on a true, giant IMAX screen and they close it! Heck, if I’m driving to Palisades to see it on this crappy joke of a new IMAX. It’s far worse and even smaller than the one 10 minutes away from me. Man I was finaly going to see it in real IMAX and they put in this atrocious junk of a screen and kill the amazing one. The only one without the hideous expense and mess of getting into Manhattan.

John Fink
John Fink on September 20, 2015 at 8:02 pm

I’ve been here a few times since the renovations – the restrooms largely look the same and AMC changed the ticketing counters to integrate more self-service machines (interestingly enough they only have two cash/pass registers open – the rest are credit only).

20 theaters have the second generation recliners – quite comfortable but the footrests don’t fully extend nor do the backs recline that far – still an improvement over the previous seating.

The IMAX however is terrible – I saw Everest on Friday night in 3D – they have the same style of seating as the recliners except they don’t recline – also there’s limited foot room (and you can’t place your feet under your seat – they’ve padded that part for some reason). The retrofit screen is about half the size of the previous IMAX and lacks the immersive view even three rows from the screen (where I eventually moved). The most annoying feature was a light directly above the screen that remained on, washing out the dark scenes. I wrote to IMAX and received a quick response – I hope the matter is corrected because the 3D was virtually useless. I tend to think it has more to do with AMC rather than IMAX – AMC’s presentation standards are downright atrocious (they’re the leader in leaving the Real D filters on 2D shows).

moviebuff82 on May 14, 2015 at 11:38 am

i agree on palisades parking. The imax was my second favorite imax that was near an AMC/Loews theater in the New York area. it’s been 15 years since i went there….recently walked by there when Inception played there. RIP real imax at palisades…

mhvbear on May 14, 2015 at 11:02 am

If AMC is decreasing the seating here with recliners, the new Regal in Nanuet must be cutting into there grosses. Also the Palisades is horrible with trying to park especially at the theater level.

moviebuff82 on October 30, 2014 at 4:30 pm

someone fell to his death not too far from this theater today….

movieguy on May 12, 2014 at 7:00 am

The only REAL theatre in Rockland is the Historic Movie Palace built in 1924 The Lafayette in Suffern. All others in rockland are just screening rooms of different sizes with a screen and seats

John Fink
John Fink on May 11, 2014 at 10:00 pm

AMC assumed operations of the IMAX Theater in the complex in February.

On a side note Re: Regal – not sure what their plans are but they also announced they’ll be operating a luxury theater at Paramus Park. This theater seems a little less crowed but not hurting for business – I think both mall serve slightly different audiences with Nanuet ultimately a quicker, less stressful experience (at least parking). Bow Tie changed the focus on New City on art/indie films, although unfortunately a lot of the bigger titles from Fox Searchlight and Sony Classics play both at Bow Tie and Loews – occasionally a film will play at all 3 Rockland County theaters.

mhvbear on January 21, 2013 at 3:08 pm

Regal is opening a new 12 screen theater down the road at the Nanuet Mall. It would make sense for Regal to take over this theater and decrease the number of screens.

crunchocky on January 21, 2013 at 2:16 pm

AMC has had issues dealing with mall owner Pyramid Management in the past (at Walden Galleria in Buffalo), and Regal operates a theatre at virtually every other Pyramid property.

optimist008 on January 21, 2013 at 5:33 am

Heard from a Regal manager that they are taking over this location. Don’t know when this may occur or why AMC might be leaving.

Johnnyecks on April 12, 2011 at 5:05 pm

Wow, and to think I spent the night there waiting in line to buy tickets for Star Wars Episode 1….

moviebuff82 on April 13, 2010 at 1:56 pm

Some people think that the mall that the theater is in is sinking due to the ground. I hope it doesn’t collapse!!!

TLSLOEWS on December 31, 2009 at 3:56 pm

Boy these stories of rude Managers and staff kill me,when I was in the business working for LOEWS we knew that the patrons was were the money came from.I hate to sound old but don’t young people know that they are lucky to be working and in a cool place like a theatre.I loved my time working in mine.If they don’t like their job I know some people who would.

geniusdj2 on March 1, 2009 at 8:59 pm

there was a surprise visit from Jonas Brothers past weekend promoting their new 3D film…. Fans were crazy… it was all mess, chaotic…

stang119 on February 7, 2009 at 6:44 pm

Actually my story has a kinda happy ending for me. A sympathetic usher came over to me after the “Coke Coupon” incident and asked me if I wanted the phone number to the regional director of LOEWS to complain. I said ‘sure’ and he writes the number on the back of a business card. Here comes the cool part. The business card read: ‘Would you like to be a Loew’s Mystery Shopper’ with an e-mail address! Long story short, I was a Mystery Shopper for two years which gave me a pair of tickets every two months and $10 in coupons to use at the candy stand! And I got to pick the theatre! (No I didn’t choose the Palisades but the 42nd Street E-Walk!) So I guess complaing can sometimes pay off.

markp on February 7, 2009 at 7:09 am

Corporate america at its best. Give them a coupon, we already got their money!!!

stang119 on February 7, 2009 at 6:39 am

I no longer go to this theatre. You need to be a mountain climber to get to the seats it is raked so steeply, which also makes the screens seem like they are right on top of you. But worse of all is that if you are handicapped you are really in trouble. I’ve taken my Dad there a few times and wheelchair seating is at the bottom of the screens. He had to crank his head almost 80 degress to see the film. (After a screening of “The Queen” there happened to be a manager in the auditorium and asked him to sit in the front seat to see if he could see a film that way. He refused.) Even better, a few years back my Mom tried to climb a few rows up and did so with a lot of help. But after the film she fell down the stairs trying to leave. There was no usher to be found. I finally gor her going and went to the customer service to complain to the manager. His reply? “The theatres are built up to code”!!! And gave me a Coke coupon. Unbelievable! And now they’ve raised the price to $12 ($9 matinees!) Just not worth the trouble! Avoid it!

negrita8083 on January 7, 2008 at 10:07 am

We visited Lowes this Sunday 1-6-08 had the worst experience with the MOST obnoxious, unprofessional manager… We went to see Sea Horse (the 1:40 showing in theatre 18), when the movie first started – the volume was fine – but as the movie progressed, the volume went low. I asked the manager at the courtesy desk if he would please check the volume, he proceeded to shrug me off by saying “I’ll look into it” & continued to chat with his buddies – after about 5 minutes, I said “I’m sorry but would you mind checking it soon” – he nastily said – "fine” (obviously upset that we interrupted his gathering with friends). As the “manager” & I entered the theatre he took this opportunity to be even ruder & said “IF I think its low, I’ll call it in, IF I DON"T then you’ll just have to deal with it"… As I stood there in shock & feeling intimidated by the blatant disrespect & disregard demonstrated by this so called manager… I asked him if this is how he usually treated his customers… With a smile on his face he said “YES, & if you don’t like it, GO ELSEWHERE!!!” I managed to mutter an “excuse me?” & he just said you “heard me”… I then said “okay, thank you” for his lack of courtesy & asked for him for his managers name, he said his boss wasn’t in until Monday & proceeded to tell me, “Don’t worry, I’ll give you the 1-800 to customer service, but they don’t care about your complain either” then he left the theatre… when the movie was over, & as I was passing the courtesy desk with my family â€" Mr. George added insult to injury & handed us a paper with HIS NAME (if he gave us his real name), & the 1-877 # & bid us a “have a NICE day”… This situation & treatment was uncalled for but seems to be a common practice by both staff & management in this establishment â€" at a cost of $8.50 to $10.50 per adult & $7.50 per child for tickets & high cost for refreshments, one would have hoped for better service. The incident was reported on the same day to 1-877-262-4450 and today it was reported to the BBB. The manager’s name was Ismael George. I encourage others to complain to BBB – maybe with enough complaints from regular visitors such as us – AMC will do something to improve the quality of service.

John Fink
John Fink on December 4, 2007 at 6:51 pm

It’s gotten slightly better since the AMC take over, but its still dirty, and its showing its age (they have been improving it a bit though). Still, the theaters are tiny, 7 has 50 seats (I have been in smaller though). It’s an odd theater yet it still draws crowds (the Theatery section of the mall, the 4th floor is like Times Square on a Saturday night, impossible to walk through). They have reduced their snack offerings though (the AMC theory is that since they allow you to bring in your own food….. – personally I look forward to importing Jamba Juice with my popcorn).

Demille on October 8, 2005 at 7:43 am

It is interesting to note that no one local over the age of 21 goes to this place (yes I am being dramatic, but not far from the truth). Most Adults wind up going to a small movie house suach as in Westwood rather than to this monstrosity. WHich makes why no one is willing to reopen the movie theater in Pearl River (which closed out of fear of this theater) more puzzeling. As an aside I would not recommend anyone concerned for their security to go to a late movie here: you have to walk through a ghost town of a mall and then a large parking lot with no security, it’s a receipe for disaster.